Privacy Policy

PrimeCode, operated by PrimeCode LLC (“PrimeCode,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit a contact form or venture partnership application, request a quote, use our services, or communicate with us.

This policy covers the primecode.ai website and our business services. Apps published by PrimeCode LLC, including HAVEN, Finvex, and Talkable, have their own privacy policies, linked in our Terms & Conditions.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. What Information Do We Collect?

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Company name
• Project details or service requirements
• Venture partnership application details, such as your idea, stage, and background
• Your answers and results when you use our free tools, such as the Idea Validation Scorecard or AI quiz
• Messages submitted through our contact forms
• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data
• Cookies and similar tracking technologies
• How you first arrived at our website, such as the referring site, search engine, or campaign link

2. How Do We Process Your Information?

We process your personal information to communicate with you, provide our services, improve our website, and respond to your inquiries.

We may use your information to:

• Respond to contact form submissions and partnership applications
• Send you the results of our free tools, with related follow-ups
• Provide quotes and estimates
• Schedule consultations or service-related communications
• Send service updates and follow-ups
• Manage customer relationships
• Improve our website, services, and customer experience
• Protect against fraud, misuse, or unauthorized activity
• Comply with legal and regulatory obligations

SMS/Text Messaging Data. If you provide your mobile phone number and consent to receive SMS/text messages from PrimeCode, we may process your phone number and SMS/text messaging consent information to send you transactional messages related to service updates, quotes, scheduling, and follow-ups. We do not sell, rent, or share your mobile phone numbers or SMS/text messaging consent information with any third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

3. Legal Bases for Processing Your Information

We process your information when we have a valid reason to do so, including:

• Your consent
• Performance of a contract or requested service
• Our legitimate business interests
• Compliance with legal obligations
• Protection of our rights, users, and business operations

4. When and With Whom Do We Share Your Personal Information?

We may share your personal information only when necessary to operate our business, provide services, or comply with legal obligations.

We may share information with:

• Service providers who help us operate our website and business
• Hosting, analytics, and communication providers, including Google Firebase (which hosts our website and stores the information you submit) and Microsoft Clarity (session recordings and heatmaps)
• Payment processors, if applicable
• Professional advisors, such as legal or accounting providers
• Government authorities, if required by law
• Business partners or contractors involved in delivering requested services

We do not sell your personal information.

SMS/Text Messaging Data Sharing. We do not sell, rent, or share your mobile phone numbers or SMS/text messaging consent information with any third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Do We Use Cookies and Tracking Technologies?

We may use cookies and similar technologies to improve website functionality, analyze website traffic, and understand how visitors use our website.

We use Google Analytics for Firebase and Microsoft Clarity only if you accept analytics cookies in the banner on our website. You can change your choice at any time by clearing your browser's site data for primecode.ai. We also store a small record in your browser of how you first arrived at our website, which is sent to us only if you submit a form.

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. How Long Do We Keep Your Information?

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When information is no longer needed, we may delete, anonymize, or securely store it according to applicable legal and business requirements.

7. How Do We Protect Your Information?

We use reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where processing is based on consent
• Opt out of certain communications
• Request information about how your data is used or shared

To exercise your privacy rights, please contact us using the information provided below.

9. SMS/Text Messaging Communications

If you opt in to receive SMS/text messages from PrimeCode, you agree to receive transactional text messages related to service updates, quotes, scheduling, and follow-ups.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message from us. For help, you may reply HELP or contact us directly at info@primecode.ai or +1 (786) 767 6504.

Your SMS consent is not a condition of purchasing any products or services from PrimeCode.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child, we will take reasonable steps to delete it.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Your continued use of our website after any updates means you accept the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

PrimeCode LLC
66 W Flagler Street, Suite 900, Miami, FL 33130
Website: https://primecode.ai
Email: info@primecode.ai
Phone: +1 (786) 767 6504