Welcome to PrimeCode LLC (“we,” “our,” “us”). Your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect from visitors to our website https://primecode.ai/ (“Website”), how we use that information, and the steps we take to safeguard it. By using our Website, you consent to the data practices described in this policy.
2. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) to provide and improve our services.
a. Personally Identifiable Information (PII):
This refers to information that identifies you as an individual. We collect PII when you voluntarily provide it to us through various interactions on our Website, such as:
- Contact Forms: When you fill out forms to request information or support, we may collect your name, email address, phone number, and any other details you provide.
- Newsletter Subscriptions: If you subscribe to our newsletters, we collect your email address to send you updates and promotional materials.
- Account Registration: When you create an account, we may collect your name, email address, mailing address, phone number, and other relevant details.
b. Non-Personally Identifiable Information (Non-PII):
This includes data that does not identify you personally but provides insights into how you use our Website. We collect Non-PII through:
- Cookies: Small data files stored on your device that help us understand your preferences and improve your browsing experience.
- Log Files: Records of your interactions with our Website, including IP address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.
- Web Beacons and Pixels: Electronic files used to track your navigation on our Website and the effectiveness of our marketing campaigns.
3. How We Use Your Information
We use the collected information for various purposes, including but not limited to:
- Providing Services: To deliver the services you request, such as responding to inquiries, processing transactions, and providing customer support.
- Personalization: To tailor content and recommendations based on your preferences and browsing history.
- Communication: To send administrative information, promotional materials, and updates about our services. You can opt out of marketing communications at any time.
- Analytics: To analyze usage patterns and improve our Website’s functionality and user experience.
- Security: To detect, prevent, and address technical issues and protect against unauthorized access or misuse of our services.
4. Sharing Your Information
We do not sell, rent, or lease your PII to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
- Legal Obligations: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
5. Data Security
We implement appropriate technical and organizational measures to protect your PII against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server facilities. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure; therefore, we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your PII, including:
- Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.
- Data Portability: Where applicable, you have the right to receive a copy of your PII in a structured, commonly used, and machine-readable format.
- Deletion: You can request the deletion of your PII, subject to certain legal obligations.
- Objection and Restriction: You may object to the processing of your PII or request that we restrict processing under certain circumstances.
To exercise any of these rights, please contact us using the information provided below.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any linked sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect PII from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. International Data Transfers
If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.